Technical Services

Computers and computer networks have become an indispensable part of most businesses. However, many businesses do not have the need nor the resources for a full-time computer support professional. If this describes your business, how do you know that your computer system is operating at its fullest potential, is adequately protected from minor failure or major disaster, or is in need of a hardware or software upgrade? Do you have someone who can help you plan for the future?  We can provide these and other services.

Some of our areas of technical expertise are:

	Microsoft Windows server products (Server 2003, SQL Server, Internet Information Server, and Exchange Server)
	Microsoft workstation products (XP, Vista, Office, etc.)
	remote access (see below)
	network/system planning and selection
	network administration assistance
	data protection (see below)
	Internet integration and protection
	data integration and reporting
	general technical consulting

We offer several services designed to provide assistance in areas where many businesses have needs but do not have expertise. We have a qualified, certified staff with a wealth of computer and networking experience who can help you manage and maintain your information systems in the following ways:

Remote Access: We can provide you with the ability to securely access your office network from almost anywhere!  Using the latest in secure virtual private networking technology, you'll be able to run all your programs as if you were sitting in your office at your desk!

Internet Integration: The Internet in an invaluable tool in today’s business environment, and getting connected is easier than ever.  In order to make this a painless process for your company, however, the technical details of your existing or planned network, your Internet usage, budget, and network security must be considered.  We can help you through this process from conception to implementation.

Data Protection: We can help you ensure that your network is protected from intruders and viruses.  As a SonicWall Partner, we are capable of configuring Internet firewall, remote access, and Web content filtering.  We can also implement a low-maintenance, network-wide anti-virus system.

System Audit: A System Audit is an in-depth review of your entire computer system. Items covered include, but are not limited to: documentation of computer configurations, assessment of system efficiency, security, data integrity, and policies and procedures. When the Audit is complete we provide you with a detailed report of our findings and recommendations.

System Review: A System Review is a system "tune-up," usually done on a periodic basis and beginning with a System Audit. Our staff will review your system and check system efficiency, error logs, adherence to policies and procedures, and perform system updates. We will then provide a report with our findings and recommendations.

Network Planning, Purchasing, and Implementation Consulting: We can provide "on your side" assistance determining system needs and requirements, selecting a system vendor, reviewing quotes, managing delivery and installation, and managing system implementation.

Custom development: We offer assistance and development with Microsoft Office products. We can provide database and spreadsheet applications development, information system integration and data conversion, and custom report development.


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